Privacy
Kiika Design is committed to protecting your privacy when you visit our website. We do not collect personal information about individuals, such as names and mailing or e-mail addresses, unless the individual visiting the Kiika Design Website knowingly provides it. By using the Kiika Design Website, you agree to be bound by the following terms and conditions:
When you order a product from the Kiika Design Website, we need to know your name, billing and shipping addresses, telephone number, e-mail address, and credit card information to process your order. Your credit card information will be used only as needed to process your transaction.
Kiika Design uses the personal information you provide to us for internal purposes ONLY, such as filling and tracking your order, analyzing trends and collecting statistics. Your personal information will NEVER be shared with a third party!
Security
Kiika Design secure server software uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure. If you prefer, you may also contact us by e-mail at orders@kiikadesign.com (please include your telephone number) and we will contact you by phone to process the order.
Returns
If you are not completely satisfied with your purchase, you may return the merchandise for a replacement, exchange or full refund within 30 days from receipt.
Merchandise for return or replacement should be sent to:
Kiika Design
P.O. Box
Long Island City, NY 11105
Please contact us at support@kiikadesign.com to let us know about your return.
Shipping
Continental United States Shipments:
All orders are shipped USPS First Class unless an expedited shipping method is selected. Shipping and handling rates are based on the total weight of the items. Please allow 7-10 business days for delivery. We will contact you in the event of a delay. A valid US address is required. Please note that we cannot ship to PO boxes. We do not ship orders on Saturdays, Sundays or major Holidays.
Shipping rates will be calculated at check out.
International Shipments:
Most products can be shipped to international addresses. Shipping rates are calculated based on the weight of the order and its destination. Shipping rates will be calculated at check out.
IMPORTANT NOTICE: Shipments outside the United States may also be subject to additional tariffs, duties, or other non-routine customs brokerage charges that are the responsibility of the RECIPIENT due upon delivery.